We want you to be 100% satisfied with your Haunt ME purchase. If you have a problem, we will do our best to make things right.
You may return most items in like-new condition within 30 days of delivery for a refund. You are responsible for the return shipping and the PayPal transaction fee (2.9% plus $0.30). We will only pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes PayPal to process our refund request (5 to 10 business days).
If you need to return an item, please contact us at firstname.lastname@example.org with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
The following items cannot be returned: